Enforcement of cancellation claims
14. January 2023
Reviews from buyers, patients, guests and customers on portals as diverse as Google, Amazon, Ebay, Jameda, Tripadvisor, etc. are becoming increasingly important when deciding on an online store, a doctor, a hotel or a restaurant. If these reviews are negative, they can be damaging to business because they discourage customers from buying, guests from booking a hotel, or patients from choosing a doctor's office. If they are untrue, insulting or obviously illegal, there is usually a right to delete them. Right to delete untrue ratings, inadmissible expressions of opinion or obviously illegal content It is not possible to take action against every bad review, because reviews are generally covered by freedom of opinion. ...
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